Once shipped, Metro Manila and Davao orders can take up to 2-5 business days and Nationwide Orders can take up to 5-10 business days. Due to the current situation, carriers may be delayed with their transit times.
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
We will ship your order within 1-2 Business days from the time you place your order. Due to current health and safety precautions, fulfillment times may be delayed.
We think that you're going to love our products but in case you don't, we offer a 7-day money back guarantee on both opened and unopened bottles. Please contact our support team at support@mellownutrition.com within 7 days of your received order for an RMA. Our customers are responsible for paying for the shipping cost to send back returning product.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Payment Card Industry Data Security Standard and Secure Sockets Layer secure encryption service to process all payments.